Custom designed sugar cookies are a Penguin and Bear specialty! AND so is making any order GLUTEN FREE!* Each delicious cookie is a hand-crafted, mini work of art created especially for you. My cookies are perfect for making any day special – birthdays, anniversaries, graduations, anniversaries, corporate gifts, grand openings and more.

​

Custom cookies take time, so please allow a minimum 1 to 2 weeks (7-14 days for ordering), depending on availability on our calendar and quantity ordered.

​

1-4 dozen custom cookies: Minimum  1-2 weeks notice
5+ dozen custom cookies: Minimum 2-3 weeks notice

​

CUSTOM COOKIE ORDER DETAILS
Standard sugar cookies are an almond/vanilla flavor with a vanilla royal icing. Please indicate if there is a nut allergy and the almond flavoring will be removed. The minimum order for all cookies is 1 dozen cookies.

​

PAYMENT
All custom orders larger than one dozen require a 50% deposit in order to be placed on my schedule. An order of only a dozen requires payment in full. For payment, I accept cash, Venmo, Paypal or Zelle. I do not accept checks. Full payment is due at or prior to pickup.

​

NO SHOWS 
Customers are required to pick up cookies on the date and time agreed upon. There will be a 30-minute grace period. Otherwise, cookies will be forfeited. If rescheduling is needed, please contact me 3 days prior to your pickup time.

​

CANCELLATIONS AND REFUND
Please be sure you want your custom cookies before paying the deposit for your order. Refunds are not offered, Only credit will be given. When you book an order, other orders are declined. When you cancel your order, it results in loss of income.

​

PICK UP AND SHIPPING
Shipping is only available if you live out of state. Cost of delivery will be added onto your order. Broken cookies are a possibility and a non-refundable risk you take when placing a shipped order. I can’t guarantee that “rain, sleet, snow or hail” won’t delay your order. Refunds can’t be offered – but know that your cookies are on their way. Once tracking information is provided, claims for lost orders can be placed with USPS or UPS.

Pick up is the responsibility of the customer and will be planned, in advance, at a time that is mutually acceptable. There will be a 30-minute grace period. Otherwise, cookies will be forfeited. If rescheduling is needed, please contact me 3 days prior to your pickup time.

​

Once your order is picked up or shipped, I am no longer responsible for your order. Please be sure to keep your cookies safe, keep them cool (but not refrigerated), and keep them away from high temperatures and small sweet eating creatures.

​

RUSH ORDERS
While I can’t accommodate all last minute orders, I will make my best effort to do so. Orders placed with a turnaround time of under 7 days will require a rush fee of $25.

​

**Prices subject to change without notice.**
All prices are subject to change. Prices are often dictated by ingredients costs. I’m always trying to provide the best tasting cookies to my clients. This also means that I can’t honor old pricing (because the grocery store won’t honor their old flour and butter prices – darn it).